1. What products and services do you offer?

Hotel Fortune Select Regina is a hotel in Candolim, Goa providing accommodation and dining to guests who require such facilities.

2. What info do you need about me and why?

You will be required to enter your Name, Address, Contact numbers and email address for the purpose of making an online reservation on www.hotelfortunegoa.com

3. Can I reserve a hotel room for someone else?

Yes you can. Room price inclusions vary from time to time based on the hotel’s offerings and seasonality.

4. Do I need a credit card?

Yes you are required to guarantee your reservation with an online payment. This requires a credit card.

5. How do I pay for my online hotel reservation?

On www.hotelfortunegoa.com online payment gateway.

6. Which credit cards can I use?

Visa; Mastercard

7. How do I book a room?
  • Please visit the ONLINE RESERVATIONS link on www.hotelfortunegoa.com to go to the online booking engine.

  • Enter your dates of arrival and departure and CHECK AVAILABILITY

  • Choose the room/rate from the search results

  • Click BOOK to progress to the page on personal information.

  • Fill the number of rooms required with their occupancy details and click on CONTINUE RESERVATION

  • Fill the details as required. Choose to CONFIRM ONLINE BY CREDIT CARD to connect to the online payment gateway

  • Enter your credit card details accurately.

  • Once approved by the bank, you will receive an email confirmation of your reservation

8. How do I know what sort of hotel to expect?

Fortune Select Regina has attempted to present all relevant information visually as well as textually on www.hotelfortunegoa.com. should you need any additional information on the services, please write to us atreservationcell.fsr@fortunehotels.in

9. What do I do if I am not happy with my hotel room when I arrive?

Any matters related to dissatisfaction of the hotel product or services need to be addressed directly to the hotel's management.

10. How do I cancel my hotel reservation?

The online booking engine on www.hotelfortunegoa.com has a function for amending or cancelling a booking made online.

  • Please refer to your confirmation e-mail with reservation number as well as the URL that links you to the amend / cancel option on the booking engine.
  • Click on amend / cancel to go the relevant page.
  • On the web page, enter your email address and reservation number
  • Click on the button marked Cancel booking.
  • You will receive an email for the cancelation.

11. Do I have to pay if I decide to change or cancel my hotel reservation?

At Fortune Select Regina, we follow the following cancellation policy:

  • Reservations cancelled/amended before 72hrs from date of arrival will be “full refund”.
  • Reservations cancelled/amended within 72hrs from date of arrival will levy “Full Retention”.
12. Who do I contact if I have a question not covered here?

Please contact the hotel management at reservationcell.fsr@fortunehotels.in


13. What can I do if I am experiencing technical difficulty with the hotelfortunegoa.com website?

Please contact the hotel management at reservationcell.fsr@fortunehotels.in